FAQs for the CADDY

What does my hire include

  • Unlimited mileage

  • Travel within the UK only (PLEASE NOTE: THAT CURRENTLY WE ARE NOT ALLOWING TRAVEL OF OUR VEHICLE TO THE EU DUE TO COVID-19)

  • Insurance for multiple drivers

  • RAC breakdown cover

Please note that a £750 security deposit it is required on the day of hire. This is fully refundable assuming that the van and its contents return undamaged, please see our T&Cs when you book. 

COVID-19 and your safety

We appreciate that these are uncertain times for everyone. therefore we are doing everything we can to make sure you get the full PitStop Campers experience whilst knowing that we have your safety at the heart of everything we do.

What measures are we taking

  • Currently we are not allowing travel outwith the UK with our vans. 

  • We are not providing bedding so please make sure you bring what you need

  • All kitchen utensils and cooking implements will be put through an industrial kitchen steriliser on each handover and will be handled with gloves from the steriliser back to their drawer in the van

  • We include one sheet as a protective layer for our mattress, this sheet is washed and dried for every handover. 

  • The van will be thoroughly wiped down with antibacterial products on each handover

Drivers

There is no limit to the number of people within your party who wish to drive however each person who wants to drive must meet the following criteria:

  • Are not under 21 or over 75 years of age - NB: Caddy lower limit is 21, the crafter is 23 yrs old. 

  • Have held a full UK or EU license for a minimum of two years

  • Have not had your license suspended for any period of time within the last three years

  • Have had no more than two convictions with a maximum of 3 points per conviction

  • Have not obtained a BA, DD or UT conviction

Drivers who do not meet the above conditions or are from countries out with the EU may be considered by the insurers however you must contact us well in advance of your booking to allow time to do the appropriate administration.

Confirming your Booking

Once you have contacted us for a booking we will reply confirming that we have reserved your slot, you will have 24hrs to pay the deposit of £75 for the Caddy. Once your deposit is paid you will receive an email confirming your booking.

All bookings must be paid in full no later than 4 weeks prior to the start of your booking or your booking will be cancelled automatically and you will not receive your deposit back. 

Why can I only book on Mondays and Fridays

PitStop Campers is a small business and at present due to also offering other services such as upholstery we are only able to have Campervan handovers on Mondays and Fridays. 

Collection & Drop Off

All CADDY hires have a pick up time of between 1pm & 2pm and a strict return time of between 8am & 10am on the last day of your hire. Please note that there will be charges applied for any late returns. 

Pets & Smoking

Unfortunately we do not allow pets in our CADDY.

Strictly no smoking in the vehicles.  

Van Dimensions

CADDY DIMENSIONS

  • Van Height - 6ft 2in (1.9 metres)                     

  • Van Length - 16ft 4in (5 metres)

  • Van Width - 5ft 6in (1.7 metres)

BED SIZES

  • 4ft wide 

  • 5ft 10inch at one side and 6.5ft at the other. 

Van Contents List

Click here to see a list of the contents you will get in the van when you collect it.  

Cancellation

Deposits are non refundable 

 

If you cancel less than 4 weeks before the start of the Hire Period, there is no refund of any monies paid by you. You are liable for the full cost of the hire.